As I return from another successful NADA Conference and Exposition, I think of the many dealers I spoke to at the show who were currently evaluating and choo...

The beginning of a new year can be an opportunity to make resolutions for improvements, to set goals for surpassing last year’s performance, and to challenge...

Each time I get fresh access to a dealer’s Google Analytics, I hold my breath in anticipation of what the results will look like. My first task it to look a...

I carefully navigated the NADA website, clicking the button to download one of my favorite semi-annual automotive industry reports. I had heard the 2017 res...